Returns & Exchanges
At Only Curls, we want you to love your curls and your results. If you are not completely satisfied with your purchase, you can return your items within 30 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all lids are securely tightened to prevent leaking during transit.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.